We stand by our 60 days money back guarantee. If you ordered a package that includes physical DVDs, please return them to:
iThrive Publishing, LLC
4610 Prime Parkway
McHenry, IL 60050
Your refund will be processed as soon as the returned package is received.
To expedite the processing of your refund, please contact customer support at http://support.ithriveseries.com/submit_ticket and provide us the tracking number as proof that the package is on its way back to us and we can process your refund as soon as receipt of returned package is received.
We will not be able to process a refund without a returned package or a return tracking number to verify the return.
Help Us Improve!
We’d love to hear any feedback you have when you submit a return request. For damaged or defective products, it would be especially helpful to see a photo of the issue. This helps us process your return faster and improve our quality control. We’d really appreciate it!